What our patients say about us

Hello Arrow Dental team, I just wanted to send a quick message to say a huge thank you! I recently came in for a tooth extraction, and your team provided the best care possible. You made me feel comfortable and pain-free throughout the entire procedure. Thank you for being such a wonderful hospital and for your excellent service!

I had an emergency dental crisis in the evening and found Arrow Dental along Loita street CBD was still open at 7pm. The front office staff were swift to process me, I was attended to by the Dentist who was very professional and my procedure was successfully performed all within a record 10min. Highly recommended.

The place is welcoming and also the services are good. Dr. Rita handled me very well and Dr Mohammed was good with my sons. Thank you.

I had a very pleasant experience at yesterday. From the front desk to the dental team, everyone was welcoming, professional, and kind. Dr. Happy made me feel comfortable throughout the entire process and took the time to explain what was being done.

I really appreciated how smoothly everything was handled, and I left feeling very satisfied with the service I received. Thank you to the entire team for making what can normally be an uncomfortable experience feel so much easier. I would definitely recommend the clinic.

ARROW DENTAL CENTRE is the place to be!

I was very impressed with the service. The staff clearly explained what SHA can offer, which made the process easy to understand. The environment was welcoming and comfortable, and the staff were amazing and very helpful. I particularly appreciated having personal assistants assigned to guide patients and make access to different services easier. The rooms were well labelled, making navigation simple, and the waiting time between services was minimal.

The mouth examination was also done professionally, carefully and with ease. Overall, it was a very smooth and pleasant experience, and I’m planning to refer more people as I come back for my next services in about four weeks.

Keep up the good work!

Exceptional customer service and care. I almost left since the place was so busy, but the customer care staff assured me of the timeliness in handling everything. I actually was done and the dentist was so attentive! I loved the cleanliness too! Thank you so much.

Arrow Dental was recommended to me by my Big Sister and what a blessing! From reception to the dentist and nurse, everyone was so friendly and professional. The facility is clean and modern, with coffee and good ambiance. My procedure was smooth and painless. Will definitely come back for I have another appointment . Thankyou for the follow up.Keep up the good work !

I had a great experience! The dentist was very thorough and took the time to clearly explain my dental condition after the assessment, as well as the recommended treatment plan. The service was excellent, professional and reassuring.
I’m definitely hooked and would highly recommend this dental hospital! 👌👍💯

I had a really good experience at Arrow Dental. The reception team was friendly, welcoming, accommodating, and very helpful throughout my visit.

I appreciated how professionally and respectfully they handled everything and made me feel comfortable. Great customer service overall, and I would definitely recommend them.

I’m extremely happy with the services I’ve received at Arrow dental . The team is very professional, friendly, and attentive, and they always make me feel comfortable during my braces appointments. They take their time to explain the treatment process and genuinely care about their patients.

So far, I’m very pleased with my progress and the quality of service. I would highly recommend Arrow Dental to anyone looking for professional, caring, and reliable orthodontic services. Keep up the excellent work!

I have had a great experience at Arrow Dental. The staff are always friendly, professional, and welcoming, and the service is consistently excellent from start to finish. I truly appreciate the care and attention they give to their patients. I highly recommend Arrow Dental for quality and professional dental care.

I visited the thika branch last year and the staff are very friendly and welcoming. I did my consultation and they explained very well what the best treatment would be.

My experience was absolutely awesome. From the customer service desk all the way to the doctor who have attended to me, everyone was professional, friendly, and genuinely committed to delivering excellent service.
I truly felt well taken care of throughout the entire experience. Highly recommend Arrow Dental👌

We had such a lovely experience at Arrow Dental Centre ,Nairobi CBD Branch.My son was the one being treated, and honestly, everything was great from the warm reception, tea/coffee and biscuits while we waited, to the amazing dentist, dental assistant and radiographer.

He had two teeth removed, and the whole process was handled so well. I especially loved the clear aftercare instructions printout they gave us to take home.

And the funniest part? My son actually enjoyed going to the dentist and doesn’t want to go anywhere else now 😂. That alone says a lot! Highly recommend Arrow Dental Centre.

I really appreciate the whole dental recovery process from tooth X-Ray, Removal of the previous crown, root canal and finally the new root canal process from Doctor Noor. Arrow Dental clinic has modenirzed their full process which is a good sign for the critical dental services scope. I truly appreciate your treatment, I will highly recommend to anyone who is looking for professional dental experts in Nairobi, Kenya. Good job generally, I can smile again and all pain is gone.

I had a great experience at the dental clinic. The environment was clean and hygienic, and the dentist was gentle and considerate throughout the procedure, which made me feel comfortable and at ease. I was also given helpful advice on aftercare following the treatment. Overall, I was very pleased with the service and would highly recommend the clinic.

Had a wonderful first visit! Despite being a new patient, I was attended to almost immediately with zero unnecessary wait time. The dentist was incredibly friendly and took the extra time to thoroughly explain every step of my procedure. Plus, the entire facility is spotless and extremely clean. Highly recommend!

I had a really good experience with arrow dental. The service was excellent, and the staff were professional and friendly. They refilled my tooth, and up to now I have had no problems with it. I’m happy with the results and would definitely recommend their services to anyone looking for quality dental care.

At Arrow dental Thika, I was warmly received. The doctor, Dr.Musa… I’ll never forget. He took me thru the whole process of what he was to do, answered all my questions as candidly as he could, and eventually carried out the operations. They were many and some took quite sometime to complete, but he kept reassuring me that all would be well. It’s been a while now and I am healed. I can afford a happy smile as always. One thing however, make SHA work for you. Many recommended would be clients expressed disappointment for lack of it, and could therefore not get services from you.

I had a great experience during my full mouth cleaning appointment. The dentist was professional, gentle, and took the time to make sure I was comfortable throughout the procedure. Everything was explained clearly, and the cleaning was done thoroughly. I really appreciated the care and attention to detail. I would definitely recommend this dental clinic to others

Glad to have visited Arrow Dental, KCA Centre.The Reception was excellent. The Doctors are kind and keen on addressing the clients’ medical concerns and provide information about medical conditions.The facility has the appropriate equipment for dental services.

The warm welcome and the assistance you get at the reception says it all…
The environment there amazing…
Then the doctors and nurses weeeeee sisemi kitu very very great
I and my daughter had a very very good experience with you guys….my daughter keeps telling her friends of the good time she had there
I’d recommend anyone anyday
Thanks arrow dental

I had a really great experience at Arrow Dental Thika Branch. I went in for a check-up and was impressed by the excellent service and professionalism of the team. Everyone was friendly, welcoming, and made me feel comfortable throughout. I truly loved the service and would definitely recommend Arrow Dental.

Excellent experience at Arrow Dental Clinic! 👏 👏 👏 I’m currently undergoing my root canal treatment, and the care has been outstanding. The team is friendly, professional, and has made every visit comfortable. I highly recommend Arrow Dental Clinic for anyone looking for quality dental care!

I visited this dental clinic yesterday, and I was genuinely impressed. From the warm reception to the professionalism of the entire team, everything was exceptional. The staff made me feel comfortable, explained every step of the process, and ensured I received excellent care.

The clinic is clean, well-organised, and has a welcoming atmosphere. If you’re looking for quality dental services and a team that truly cares about their patients, I highly recommend this clinic. Thank you for the wonderful experience—I’ll definitely be coming back!

Thank you Arrow Dental for your excellent service and professionalism. I had a great experience during my visit. The staff were very friendly and the treatment was handled with a lot of care. I truly appreciate your services and will gladly recommend Arrow Dental to others. Keep up the great work!

I had a great experience at Arrow Dental. The receptionist was very professional, welcoming, and warm from the moment I arrived.

I had a closed disimpaction procedure done yesterday, and I appreciated how the dentist explained every step of the process, making me feel comfortable and informed throughout.

Overall, I received excellent care and was prescribed the right medication, which started working effectively almost immediately. The entire team was professional and attentive.

I would highly recommend Arrow Dental to anyone seeking quality dental care. Based on my experience, you will be in good hands and will not regret choosing them.

Experienced the best Dental services. There was communication and assurance every step hence creating a relaxed atmosphere in the hands of an expert. If you need classic dental services, visit them

The staff was kind and professional. The hospital was quite ambient and beautiful. However, the waiting time before seeing the doctor was quite long and uncomfortable especially when in pain. Generally, the experience was great.

Visited the CPA centre branch for my annual check up and cleaning. Premises are top notch with ample sitting space in the waiting area. Water and coffee stations available. There was a queue but was able to see a doctor within half an hour. She was professional, friendly and through probing questions identified that I was late on my annual check up. She advised remedial action and cleaned my teeth to my satisfaction.
Overall service was excellent.
Would highly recommend.

Everything is professional here, from front office to treatment. Offered root canal na mwosho moja Safi all these pain free. Have even recommended friends

They have very advanced equipment. Did a root canal and the process was great and painless.

My experience was good i did a root canal so far so good. The pain went away.

The facility was brilliant. I managed to have my first x-ray taken, and with the dentist review, acted on some of my issues as soon as possible.
The professionalism is on point, I would definitely recommend.

The reception is clean with adequate bottled drinking water. There is also the option of making tea or coffee as well as having some biscuits. There are at least 3 receptionists who are very friendly and are quick in serving visitors as well as liasing with insurance providers. The rooms where dental procedures are performed are comfy, well light, adequately equipped, and well resourced in terms of doctors and medical assistants.

Had a great experience with dental scaling & cleaning — thorough yet gentle, left my teeth feeling fresh. The staff were welcoming, professional, and attentive, making the whole visit smooth. Excellent customer service and skilled care. Highly recommend!

I recently visited Arrow Dental Clinic, they actually provide exceptional dental care with a perfect blend of professionalism and warmth. The staff are friendly, knowledgeable, and truly made my visit very comfortable. Their attention to detail and commitment to patient well-being is impressive. I highly recommend Arrow Dental Clinic to anyone looking for top-notch dental care in a welcoming environment.

I had a great experience during my dental checkup. The team was very timely and professional, which made the whole visit smooth and stress-free. The dentist was amazing—friendly, thorough, and took time to explain everything clearly. I also had an X-ray and dental cleaning done, and both were handled with great care. Highly recommend their services!

The customer service was awesome. And the dental surgeon and nurse who did the procedure were so professional and friendly. I had visited the clinic for teeth whitening and dental filling.The service was done perfectly and I have no complaints. Thank you so much and shout out to nurse Rose and surgeon mwanyigwa(not so sure if it’s the correct spelling).

I went for routine teeth cleaning and the results were fantastic. Very satisfied with the service.

I had a tooth that had been causing me severe pain, and I was nervous about getting it removed. The team at Arrow Dental Centre was amazing! They explained the whole procedure, made me feel comfortable, and the extraction was completely painless. The dentist was very professional and gentle, and the aftercare advice was clear. I’m so relieved and grateful for their expertise. Highly recommend for anyone needing a tooth removal

I am very impressed with the service at Arrow Dental CPA Centre. From reception to treatment, everything was well handled.
The dentist was gentle and knowledgeable and made sure I understood my condition and treatment plan. The experience was smooth and stress-free.

The service at Arrow Dental CPA Centre was excellent. The staff were friendly and professional, and they made me feel relaxed.
My procedure was done efficiently and with great care. I appreciated how they checked on my comfort throughout. I would recommend this clinic to anyone.

Great proffesionalism. No complains about the treatment plan. Waiting time slightly longer but maybe it speaks of the confidence more people have with Arrow Dental or the time they take to make sure your dental needs are taken care of. Thank you Arrow.

My visit to Arrow Dental CPA Centre was very pleasant. The reception team was polite and helpful, and I was attended to on time.
The dentist was patient and took time to explain everything before starting. I felt safe and well cared for throughout the treatment. I will definitely return for future visits.

Arrow Dental CPA Centre offers excellent dental services. The staff are respectful, professional, and easy to talk to. The clinic environment is clean and comfortable.
My treatment was done carefully, and I did not experience any discomfort. I am happy with the results and highly recommend their services.

My braces treatment has been progressing very well and I’m satisfied with the results so far.

I went in with severe tooth pain, and they attended to me immediately. The dentist diagnosed the problem quickly and treated it effectively. I felt great relief after the visit.

I brought my child for dental treatment, and the staff handled everything with great patience and kindness. They made my child feel relaxed and safe.

I visited the clinic for cleaning and filling, and I was impressed by how gentle and careful the dentist was. The procedure was painless, and the results were excellent. My teeth feel fresh and healthy.

Arrow Dental Thika really impressed me with their patient-centered approach. I was treated by a doctor who was incredibly professional; she explained every step of the cleaning and refilling process before starting, which immediately put my mind at ease. Their patience and unmatched professionalism make a huge difference for anyone who feels anxious about dental work. I felt well-cared for throughout the entire appointment. Highly recommended for anyone in the Thika area seeking top-tier care.

Great experience at Arrow Dental Care for my recent cavity filling. The team was professional, gentle, and made sure I was comfortable throughout the entire process. Efficient and pain-free—highly recommend!

My experience at Arrow Dental Thika was good overall. The dentist was extremely friendly with my son and very professional. The receptionist was also wonderful and very helpful. I will definitely seek there services again. I recommend.

My family and I visited the CPA Centre branch for our check-ups. The staff were amazing with my kids, making them laugh and feel comfortable. The dentist explained the importance of regular cleanings for everyone, starting from age three. We all got excellent care under one roof. A truly family-friendly practice.

I had a great experience at Arrow Dental CPA Centre. The services were excellent, and Dr. Margaret Odhiambo was awesome — very professional, gentle & attentive. She explained everything clearly and made my spouse & I feel comfortable throughout the visit. Highly recommended

I had a very old silver filling that was starting to wear. The dentist recommended replacing it with a white composite. The process was quick, and she took great care to ensure the new filling was perfectly contoured. It now looks and feels like part of my natural tooth. Upgrading an old restoration with modern, discreet materials not only improves your oral health but also your confidence in your smile.

From the moment I walked in, the front desk staff made me feel welcome. They were warm, organised, and efficient with appointments. Even when I had to reschedule, they handled it with kindness and professionalism.

It was my first visit to Arrow Dental, I Must Say I was Sincerely impressed 👍 with your Services, Professionalism and Hospitality, I would recommend it to as many people as possible , Looking forward to my revisit Date👌👌👍 keep shining 🌟

Services are absolutely good but for pricing you need to adjust the button, not everyone can afford.
All in all Arrow dental is the place for your Dental care.

Removal of two impacted wisdom teeth and one molar in one go was done very fast and effectively. It was such a relief!!! The post care was excellent in equal measure.

Really loved that they kept my appointment. Very pleasant staff.
First dentist visit where I didn’t feel anxious.

I visited for a second opinion on a recommended treatment. The dentist at Arrow Thika did not rush; she conducted her own examination and gave me an honest, detailed assessment. Her approach was both professional and personal. I felt my health was their true priority, not just a transaction.

I was impressed by the state-of-the-art equipment at the Thika clinic. They took digital X-rays that gave a clear picture of my dental health. The dentist used the scans to explain a treatment plan visually, which made everything easy to understand. It’s reassuring to see such technology being used in Thika.

I contacted Arrow Dental on WhatsApp after seeing their number online, sending a photo of my chipped tooth. On arrival at their Thika branch, the first positive impression was how the receptionist already had my details ready. The dentist and assistant did an impeccable job with the bonding. They kept me at ease by showing me the material options, gave very good advice, and updated me regularly on each step of the repair. It was a very good, seamless experience from a simple text message.

From the first call, to directions, registration and the doctor -the services were excellent.
The staff portrayed a lot of professional despite the patient traffic
Kudos

I had a minor procedure at Arrow Dental Thika, and I was impressed by the follow-up care. The next day, a nurse called to check on my recovery, asked about any discomfort, and reminded me about foods to avoid. That small gesture made me feel genuinely cared for and appreciated. It was clear that Arrow Dental Thika isn’t just about procedures — they make sure patients feel supported even outside the clinic, which was a comforting feeling I hadn’t experienced elsewhere.

Loved the service,warm and accommodating staff. Didn’t experience pain like I had anticipated after the extraction and am so grateful for that….will be seeing you again soon 😊

The customer service was great and the doctor who treated me was so gentle and explained everything well.

Excellent experience. The doctor and the assistants were very friendly and welcoming. From the reception everything was perfect. I would recommend. I loved the services.

I accompanied my sister when she went for braces and appreciated how welcoming the front desk was. The nurses were attentive and guided her through every stage of the visit

I had a fantastic experience at Arrow Dental! The entire team is incredibly friendly and professional. I highly recommend Arrow Dental to anyone looking for a top-notch dentist!

I had a nyc and warm recepience at arrow dental Thika,the lady at the reception was so welcoming,then meet another brown lady wa kukufanyia x-ray so professional and warm hearted.The doc was so professional and reassuring all will be well. Am so grateful for your nyc services,all be back in two weeks time🙏

I walked into arrow dentals when all my hopes are gone i was nervous and tensed wait untill i saw Doctor who requested for my teeth xray and letter on found a solution to my wisdom tooth !!the process was so swift and gentle ohh my goodness right now am a happy woman smilling all over as if the world is mine !!God bless you arrow dental Thika

When I went with my auntie to Arrow Dental for dental cleaning I immediately noticed how clean and well arranged the clinic was. The reception team handled us quickly and the visit flowed smooth

I truly had a wonderful experience at Arrow dental,the staff are attentive and very welcoming.Oh the doctor,Mr Mwangi was great,attentive and giving advice where needed.i went there with my children and we all had a great experience.i would recommend Arrow dental to anyone who needs a job well done to their teeth.

The implant procedure at Arrow Dental Centre was precise. Digital imaging made placement accurate, the nurse assisted professionally, and clear post-op instructions made recovery smooth.

Top-notch services offered right from appointment booking, the reception and the dental procedure, where the dentist explains every step she/he is undertaking. Looking forward to my next session.

I had an amazing experience, amazing customer service and the dentist did an amazing job, I’m definitely bringing my brother too

The service was top notch and quality. The doctors and the customer service are very friendly. I did not experience any difficulties or hinderances at all and my tooth is healing quite nicely.

Great ambience, helpful & friendly staff and Doctor Brian who treated me was particularly great, he explained the procedures calmly but thoroughly, answered my questions and gave me pros and cons of alternatives for teeth replacements for me.

I had a very good experience. The dentist was gentle and ensured i understood every step of the procedure that was to be done.
staffs were friendly, Good customer service.
Very clean environment.
You woun’t regret this trust me 😉
Highly recommend!!!

I had a great experience at Arrow dental CPA centre.
I met very welcoming and professional staff from the receptionists to the doctors creating a peaceful and calm environment for every client.

I recommend Arrow dental to everyone seeking that perfect smile!

Great services, my teeth are whiter and brighter. Great customer. Definitely recommend

I had a great experience at Arrow Dental! I went in for teeth filling and everything went smoothly from start to finish. The staff were professional, friendly, and very reassuring throughout the procedure. I truly appreciate the care and attention I received. Highly recommend Arrow Dental for anyone looking for quality dental care!

Customer service at Arrow Dental is on another level. The team handled me professionally from start to finish. I’d definitely recommend them to anyone looking for reliable dental care.

Arrow Dental is a place where you feel truly cared for. I went for a routine checkup and the dentist spotted a small cavity early. The treatment was smooth and painless. I left feeling informed and confident about my dental health.

Arrow Dental offers excellent customer service! The staff are friendly, professional, and very attentive to patient needs. They make every visit comfortable and smooth. Highly recommend them for anyone looking for quality dental care.

I came across the hospital on an X post and contacted them for braces. All I can say is from the first day I walked in they treated me well. Their customer service is friendly and I specifically liked their payment plan for the procedure. Lipa pole pole. Accommodates most people who can’t afford it at ago.

Bytheway I loved my experience here. Went for a tooth filling procedure and I’d definitely go back. The clinic is clean, the staff are friendly, and the dentist explained everything before starting. A 10/10.

I liked the excellent reception and customer service. The environment is clean and welcoming, and the team of doctors and nurses is well experienced. I also appreciated their caring follow-up to check on how I was doing after my visit.

I had a small gap that always made me self-conscious. A few weeks before my wedding, I visited Arrow Dental. The dentist suggested a simple cosmetic procedure and the results were perfect. On my big day, I could smile confidently in every photo. Arrow Dental truly gave me a reason to show my smile proudly.

I had a really great experience here. The service was excellent, the staff were friendly and very professional, and everything was handled smoothly from start to finish. I really appreciate the quality and the attention to detail. I would definitely recommend this place to anyone looking for reliable and top-notch service.

I went to Arrow Dental Center for teeth cleaning and I was served well by the doctors.
Was well received by the receptionists, the two ladies.
It’s a very nice place to be with the best services.

Arrow dental is the place to be when you need to be assisted in tooth, actually the experience was nice and super for real, I really enjoyed your service.

The service is awesome, met a really great doctor and staff too .
Since it’s more of walk in you need to carry lots of patience especially if you find a lot of people, but overall I would recommend

It’s been a while since my last dental visit, but I still remember how reassuring the experience was. The dentist’s care and attention made all the difference, and I left feeling confident about my smile again.

Clean facility, caring staff and thorough and skilled dentists who made the experience smooth.

Highly Recommend.

I recently visited Arrow Dental Hospital for teeth cleaning and refilling, and I had an excellent experience. I was treated by Dr. Vidisha, who was very professional throughout the procedure. She explained everything clearly, made sure I was comfortable, and handled my treatment with great care.💯

The hospital itself is clean, well-equipped, and welcoming. The staff members were friendly and efficient, which made the whole process smooth and stress-free.

I am very satisfied with the results.

I underwent root canal procedure on 19th June. Being my first of that kind, I was unsure of what to expect. However, the warm welcome right from the reception, to kind and professional doctors & nurses made everything smooth and seamless.

What’s even more interesting is the fact that the procedure lasted for about 40 mins…very little pain thereafter… three hours later I was able to enjoy a meal.